Frequently Asked Questions
When will my order arrive?
Orders are processed in 1–2 business days, then delivered in 7–12 business days. Order before November 25 to receive your calendar by December 1. Shipping is free to the United States and Canada.
How can I track my order?
As soon as your order ships, you get an email with your tracking number. Enter it on our Track Order page to follow your parcel.
What's inside the calendar?
24 numbered doors, each hiding a soft, slow-rising squishy character: Santa hats, reindeer antlers, scarves and more. Designs are packed at random, so every calendar is a surprise.
What age is it for?
Our calendars are made for kids aged 3 and up, and loved by teens and adults who collect squishies. They contain small parts: not suitable for children under 3.
Are the squishies safe?
They are made of soft TPR material designed for squeezing and play. Do not heat, microwave or put them in the mouth, and supervise young children.
Can I mix calendars in a bundle?
Yes! Bundle discounts apply to any mix of our calendars: save $5 on each calendar when you buy 2, and $10 on each when you buy 3 or more. The discount is applied automatically in your cart.
What if it arrives late?
No problem: just open the doors you missed on the first day and continue the countdown. If your parcel is lost or damaged, we send a replacement or a full refund.
What is your return policy?
You can return your unopened calendar within 30 days of delivery for a refund (return shipping is paid by the customer). Damaged or wrong items are replaced or refunded for free. Read our Refund Policy or contact us.
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay and Shop Pay. All payments are 100% secure and encrypted.
How can I contact you?
Use our Contact page or email contact@squishadoor.com. We reply within 24–48 hours.